Tuesday, July 10, 2012

Lee Odden Optimize book review

search engine optimization marketing
With "Optimize: How to Attract and Engage More Customers by Integrating SEO, Social Media, and Content Marketing," Lee Odden of TopRank Online Marketing has delivered an important text that covers the breadth of search engine optimization and social media with a dose of public relations.

Odden divides his book into three phases that take readers on a journey of optimization success:  planning, implementation, and scale.

Near the end of "Optimize," Odden provides probably the most concise summary of his book:  "Your journey through this book has taken you from creating a road map and strategy at 30,000 feet to diving deeply into a sea of specific tactics, ranging from persona development to keyword optimization to social networking."

That's precisely why this book is so darn useful. Wondering where to start in the SEO process? Odden answers. Curious about appropriate keyword placement on a web page? Odden goes into great detail. Interested in measuring success? This is your book.

Odden covers just the right number of topics and provides real-world examples and statistics to demonstrate how to succeed in marketing online.

He ties together optimization, social media, and content marketing to provide the reader the complete package in one book. Highly recommended.

P.S. For those in Minneapolis-St. Paul, Odden will be having a book launch event on July 25.

Monday, June 18, 2012

Summer's here!

summer activities
This week marks the first day of summer. What are your plans? Here are some suggestions for public relations professionals to make the most of summer:
  • Network. In Minnesota, summertime means relaxing by the patio. . .or on a rooftop. In fact, Minnesota PRSA is having one of its Meet & Mingle events this Thursday on the rooftop of OLSON's new building.
  • Attend professional development events. Summer provides the best weather for a road trip, so consider traveling to Chicago for the PRSA Midwest District Conference. There will be speakers from many well-known Chicago companies, plus you can get in some sightseeing while you're there.
  • Recharge. Spend some time outdoors and think about your long-term plan. By reflecting and recharging, you'll be ready to get back on track.
  • Read. While there's time for mindless fiction, also take time for some books to develop yourself professionally. The book that I'm currently reading is "Optimize" by Minnesota's own Lee Odden.
Enjoy your summer!

Tuesday, June 12, 2012

The changing MO of the CMO

"To say that Public Relations should report to Marketing is blasphemy," said MaryLee Sachs, founder, CEO and CMO of Changing MO LLC, in a recent speech at the Public Relations Society of America Leadership Rally.

social media strategy
MaryLee Sachs, Founder, CEO and CMO of Changing MO LLC
It's a frequent question -- where should PR reside in an organization? Well, it depends. Sachs cited a Marketing 50 One report in which respondents said that PR should be:  (1) Under the Marketing department, (2) A split or dual report under Marketing and another division, or (3) Elsewhere, but aligned with Marketing.

Sachs pointed out that larger organizations' marketing groups have less authority over PR, because they are more siloed.

Next, Sachs addressed how reputation and brand are converging. According to her, there are three considerations to guide the way:
  1. Macro-economic forces and industry-specific factors
  2. Word of mouth gaining strength
  3. A clear relationship between reputation and brand.
As reputation and brand are converging, major changes in marketing are taking place.

First is globalization. Either your company is global -- or you are competing against a foreign company. Second, marketers often are in charge of one of the four Ps (Promotion). (Product, Price and Place are the other three.) Next, the marketing funnel has changed (look at Sachs' Pinterest site for a collection of marketing funnels). Finally, chief marketing officers are needing to engage with new segments and targets.

Sachs, author of "The Changing MO of the CMO," quoted Beth Comstock of GE when highlighting the increased need for analytics:  "If you're a marketer who doesn't like data and insights, you're not going to have a very long tenure. You gotta love this stuff."

Even though Sachs said that PR should not report to Marketing, she wrapped up her presentation by giving advice to PR professionals wanting to take a more active role in marketing:  (1) Get experience in all forms of marketing and brand building, (2) Stake your claim in digital, and (3) Create big ideas.

Saturday, June 2, 2012

Bing search engine goes social

<a href="http://video.msn.com/?vid=e0aaf4ff-24c7-42a0-875f-40917489ea1b&amp;mkt=en-us&amp;src=SLPl:embed::uuids" target="_new" title="Search with friends">Video: Search with friends</a>

In an example of the further integration between Microsoft's Bing search engine and Facebook, Bing now has gone social. (The video above provides a good overview.)

In essence, Bing takes the idea of asking friends for recommendations on things to its search engine.

In short, here's how the new tool, called Bing Sidebar, works:
  • Be signed into Facebook, then go to Bing.
  • In the upper right-hand corner of Bing, click "Connect to Facebook."
  • Then you can post your search on your Facebook timeline, including up to five links, to ask for recommendations or thoughts from Facebook friends.
  • Bing also will identify experts and enthusiasts who might know about the things you're searching for, and you can click a link to go to their website, blog or Twitter feed.
  • The post can be deleted whenever you want.
As of now, to use the Bing Sidebar, you must be at least 13 years old, be a Facebook user, and live in the U.S. Here's a more detailed explanation of Bing Sidebar.

Monday, May 28, 2012

Facebook flu

I have written about initial public offerings of social media companies before, and the Facebook IPO confirms my thought that social media companies are not the best in which to invest.

In the Facebook IPO, several aspects went wrong:
  1. A big customer wasn't happy. Just days before the IPO, General Motors pulled its entire $10 million advertising budget from Facebook. I have heard that Facebook's advertising department doesn't have the best customer service; now may be the time to improve it.
  2. There were reports of insider selling. Apparently Morgan Stanley and other underwriters warned privileged clients that analysts had lowered Facebook's growth prospects. "This has proved the game is rigged," said Charles Geisst, a finance professor and Wall Street historian at Manhattan College, to the Los Angeles Times. "There's just too many questions about the integrity of the stock market, and I think people are starting to realize this -- individuals, at least."
  3. The Facebook chief financial officer overestimated demand. David Ebersman, the Facebook CFO, increased the number of shares available for sale, which practically ensured that the shares would fall below the offering price of $38. According to Maxwell Murphy of The CFO Report, this may have a beneficial effect when the lock-up periods that prohibit early Facebook investors from selling stock begin to expire.
  4. Facebook Flu
    Performance of LNKD, ZNGA, GRPN, P and FB over past year.
  5. There were technical trading glitches at Nasdaq. The glitches delayed trading in Facebook by 28 minutes. There was confusion about who bought what shares at what prices, and as a result, the estimated financial hit from Facebook among brokers is above $100 million.
Since the Facebook IPO was such a hotly anticipated one, something called the "Facebook Flu" has been spreading among other tech companies that were considering IPOs. Companies including Corsair Components and Tria Beauty have postponed their offerings because the Facebook debacle has truly shaken investor confidence in IPOs.

On a side note, the graph above compares the performance over the past year of LinkedIn Corporation (LNKD), Zynga, Inc. (ZNGA), Groupon, Inc. (GRPN), Pandora Media, Inc. (P) and Facebook, Inc. (FB). The only stock above a break-even point is LinkedIn, and it's not by much.

Monday, May 21, 2012

How to build a mobile website

More and more, customers are conducting searches on mobile devices. While mobile devices have not replaced desktop PCs, here are some interesting statistics that demonstrate the importance of having a mobile site:
  • Forty-six percent of U.S. consumers own a smartphone (American and Internet Life Project, March 2012)
  • In 2013, more people will use mobile phones than PCs to get online (Gartner, 2010)
  • There will be one mobile device for every person on earth in 2015 (Cisco, 2010)
  • According to Google, mobile searches have grown by 400 percent since 2010
  • Sixty-one percent of smartphone users call a business after searching and 59 percent visit the location (Google, "The Mobile Movement: Understanding Smartphone Users," 2011)
  • Seventy percent of mobile users have compared product prices on their phones (Lightspeed Research)
Build a Mobile Website
So, how does one build a mobile website? An excellent resource is GoMo, a Google initiative. On their site, one can test how mobile friendly one's site is, use a do-it-yourself site builder, and learn about best practices for mobile sites such as:
  • Keep it quick
  • Make it easy to convert
  • Simplify navigation
  • Make it local
  • Be thumb-friendly
  • Make it seamless
  • Design for visibility
  • Use mobile site redirects
  • Make it accessible
  • Listen, learn and iterate
Check it out today to learn about how to improve your website, conduct a mobile advertising campaign and more.